• How do you know if you need a professional organizer?

There are a few questions you can ask yourself:

1. Have I tried multiple times to do this alone and end up frustrated and stuck?
2. Do I have a hard time starting the project because I feel overwhelmed?
3. Am I just too busy to deal with this part of my life on my own?
4. Am I really ready to make changes, to let things go, to change my habits and to learn new ways of doing things?

If you answer yes to any of these questions, hiring a professional organizer is just what you need to help you in the process.

 

• What is NAPO?

This is the National Organization of Professional Organizers. We are a group of about 4,200 professional organizers dedicated to helping individuals and businesses bring order and efficiency to their lives. Our vision is to have the world recognize the value of organizing and turn to NAPO as the leading organizing authority. Our mission is to develop, lead, and promote professional organizers and the organizing industry. You can learn more about our code of ethics, our mission and find answers to many organizing questions by visiting the NAPO website at www.napo.net.

 

• What is NASMM?

This is the National Association of Senior Move Managers. Our mission is to facilitate the physical and emotional aspects of relocation for older adults, to increase industry awareness, to establish a national referral network, to enhance the professional competence of members, and to promote the delivery of our services with compassion and integrity. For more information on this organization, please visit www.nasmm.org.

 

• How does Harmony Within work?

Although we do offer some individually created client packages, we typically work one-on-one clients in their space. We will talk about what’s not working for you, what you would really like, and then create a plan that is unique to you. We’ll work with you through the entire process. When we are finished, you will be back in control and know how to stay that way. We will support you in your new habits and help you as long as you need us. (link to services)

 

• Do you prefer to work, alone or with clients?

It is our preference to work with clients. Although we absolutely can come in and re-organize and space, it is less effective for the client. When we work hand in hand with a client through the entire process, we are able to teach new skills and habits that will allow the client to maintain the newly organized space and systems. (link to services)

 

• How to you charge?

We typically charge by the hour according to our published prices. We occasionally offer specials and can create unique packages to meet the needs of our clients. We bill and accept payment with each visit and are happy to include any containers or supplies you would like us to provide. (link to services)

 

• Do you provide references?

One of our basic values is to ensure that our clients are very happy when we finish a job. Because of this, we are able to always provide multiple references, specific to your type of project. (link to testimonials)

 

• What is your policy regarding confidentiality?

We completely support and uphold our pledge as members of The National Association of Professional Organizers to serve our clients with integrity, competence and objectivity. We will keep all client information—both business and personal—confidential.

 

• How long will it take to get organized?

This is one of the most-asked and hardest-to-answer questions. The length of time it will take to create organization for you or your business varies based on many things, such as:

1. To what degree has the disorganization affected the space and your life?
2. How much of what you have will need to be purged?
3. How quick are you at making decisions concerning what can be eliminated?
4. Do you want to do some of the work in between our sessions alone?
5. Are you willing to learn new systems and be open to new ideas?
6. Are you able to schedule time to work uninterrupted and stay focused on the task?

These questions and others will be discussed during our initial consultation and will allow us to give you a better idea of the expectation.

 

• What do you need from me?

Before beginning with any client, we need the following:

1. Please prepare your space and your time to be uninterrupted (no phone, no children, no pets, no visitors.) This allows you to get the most from every minute we have together.
2. Be sure to eat and be well rested. Make sure to have water on hand and snacks to maintain your energy.
3. Dress comfortably.
4. Collect any supplies assigned to you.
5. Please call in advance in you have questions or concerns.
6. We understand that cancellations are occasionally unavoidable. Please be considerate by alerting us at least 24 hours in advance.
7. Please be prepared to provide payment for each day’s consultation.

 

• What can you expect from Harmony Within?

1. We will arrive on time.
2. We will do our best to get your job done.
3. We will maintain complete confidentiality and professionalism.
4. We will let you know ahead of time if you need to be prepared with supplies.
5. We will invoice and collect payment at the end of each consultation day.

 

• What do I need to be ready for our first appointment?

Our first appointment will be spent getting acquainted, talking about the projects you’d like help with and conducting a walk-through of the spaces. This typically takes 1 to 1 ½ hours, depending on the scope of your needs.

 

• How will I stay organized after completing the project?

Part of our services include teaching and transferring skills as we work through the project. Once we have completed the actual hands-on work, we will review what you have been taught and leave you with new habits and ideas that will keep you on track. Being organized in a process—not a one-time event. We will make your space simple to maintain, so that you can keep it up with a few minutes a day. (link to contact us)